Terms and Conditions – Olive Books

Welcome to Olive Books. By accessing or using our website, services, or purchasing products from us, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services or website.

1. General Information

These Terms and Conditions govern your use of the Olive Books website and any services we provide, including online orders, subscriptions, and e-reading products. They also outline your rights, responsibilities, and obligations as a user.

Contact Information:
Address: 74 Daly Ave, Ottawa, ON K1N 6E4, Canada
Phone: +1 613-232-8461
Email: [email protected]

2. Eligibility

By using Olive Books, you confirm that you are:

At least 18 years old, or have the consent of a parent or guardian if younger.
Capable of forming legally binding contracts.
Using the website for lawful purposes only.

3. Products and Services

Olive Books offers a range of products and services, including:

Physical books and textbooks
E-books and digital content
Special offers, promotions, and book fairs

While we strive for accuracy, product descriptions, availability, and pricing are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions.

4. Ordering and Payment

When placing an order:

You must provide accurate and complete information, including billing and shipping details.
Payment must be made through our accepted payment methods.
Orders are subject to acceptance and availability.

By submitting an order, you are offering to purchase the product and agree to pay the applicable price, taxes, and shipping fees.

5. Shipping and Delivery

Olive Books will make every effort to ship orders promptly.
Delivery times may vary depending on location and shipping method.
Risk of loss for products passes to you upon delivery.

Please contact us if your order is delayed or damaged during shipping.

6. Returns and Refunds

We offer an Easy Returns policy for eligible products.

Returns must comply with our return guidelines.
Refunds will be issued once the returned product is received and inspected.
Shipping costs may not be refundable unless the return is due to an error on our part.

For detailed return instructions, please contact our customer service team.

7. Intellectual Property

All content on the Olive Books website, including text, images, logos, and design, is the property of Olive Books or its licensors and is protected by copyright and intellectual property laws.

You may not:

Reproduce, distribute, or modify our content without written permission.
Use our content for commercial purposes.

8. User Responsibilities

When using Olive Books, you agree to:

Provide accurate information when creating accounts or placing orders.
Use the website and services for lawful purposes only.
Respect the intellectual property rights of Olive Books and others.

9. Limitation of Liability

Olive Books is not liable for:

Indirect, incidental, or consequential damages arising from use of our website or products.
Errors or inaccuracies in product information.
Delays or failures in delivery due to factors beyond our control.

Our liability for direct damages is limited to the amount paid for the product or service in question.

10. Privacy and Data Protection

Your use of Olive Books is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as outlined in that policy.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with a revised effective date. Your continued use of Olive Books after changes constitutes your acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from these terms or your use of Olive Books will be subject to the exclusive jurisdiction of the courts in Ottawa, Ontario.